Location: Tanjong Pagar

• Monitor IT systems, cloud infrastructure, networks, and applications to ensure smooth operations

• Manage alerts, incidents, and service issues, coordinating with relevant technical teams for resolution

• Maintain monitoring dashboards and track system performance, uptime, and service health

• Support incident management, troubleshooting, and service reliability improvements

• Monitor and manage AWS/cloud infrastructure costs and identify optimization opportunities

• Prepare operational, performance, and cost reports for stakeholders

• Work closely with application, infrastructure, network, and database teams

• Improve monitoring processes, automation, and operational workflows

• Maintain documentation for monitoring procedures, alerts, and governance processes

• Provide after-hours sup...