Job Purpose

To provide support for Wintel Servers (Hardware and Operating System), Physical and Virtual Servers.

Responsibilities

• Level 1, 2 and 3 problem resolution.
• 24x7 availability to attend critical system issues.
• Partner with other teams to plan, coordinate, design, configure, install, and maintain Intel based systems.
• Review, maintain, and monitor system reliability and performance.
• Install and configure new server hardware and operating system.
• Perform patching and updates on server OS and hardware.
• Review and enforce security and server policy.
• Involve in problem log, RCA, problem management log.
• Act as technical project leader for projects with small budgets or limited duration.
• Work with vendors and partners to ensure hardware and software are delivered/configured according to specification.

Qualifications & Competencies

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