Role: Senior Executive - After Sales Customer Support
Department: Customer Experience & Operations
Location: Pune
Reporting To: Sr Manager CS - Business Development & Customer Success
About Frido Mobility
Frido Mobility, part of The Wellbeing Company, designs and builds innovative mobility and comfort solutions that help people move freely and live comfortably-from electric wheelchairs and mobility scooters to smart recliners and transfer lifts.
We pride ourselves on world-class engineering, human-centric design, and customer care that goes beyond transactions to truly enable independence.
Role Overview
The Senior Executive - After Sales will be responsible for supporting Frido Mobility's after-sales service operations across India. This includes managing the end-to-end post-purchase customer journey, including installation coordinatio...