The Digital Transformation (DX) team is the business transformation team under the Office of Finance (OFIN) to drive NTU towards a digitally enabled organization. The position supports work that enables digital transformation, bridging business users with CITS in designing and implementing solutions that improve NTU work processes. This role partners with NTU Shared Services, NTU Departments and other NTU functions in the digitalization and process redesign journey and seeks opportunities to enhance processes, understand gaps, and proactively recommend digitalization options. The incumbent will re-engineer processes by continually exploring industry solutions and best practices to drive operational efficiency and elevate customer experience.

• Assess system gaps for business processes, designs and workflows to streamline and optimize resources.
• Perform data extraction and analysis to determine the suitability of proposed sol...