Supplier audit and prepare report to select supplier.
Review and testing prototype sample to prevent any quality issue after launched.
Review the user manual and service manual draft, work on preparing the guideline for technician to install and repair the product.
Establish AS code for technician to key in during AS and provide guideline on how to key in.
1st Lot Inspection in Factory to ensure meeting the specification.
Establish Incoming Quality Check List for new product.
Warranty contract discussion and drafting.
AS Rate and AS Cost data analysis for in charged product.
Analyze the defective part and arrange return to factory.
Monitoring the effectiveness of Improvement and tracking.
Supplier Audit annually and support certification audit.
Investigate and follow up compensation request from cu...