RESPONSIBILITIES :
Understand customer's problems (needs and wants), design and recommends solutions to meet their needs and ensures customer satisfaction.
Lead the design/delivery of TCI (Test Cell Integration) or multiple technologies solutions.
Prepare training documents to both in-house engineers and customer training needs.
Conduct relevant application support service trainings and co-trainer in customer training.
Able to lead a project team to accomplish projects in a timely manner.
Holding key customer account and manages projects together with factory engineering to meet customer's needs in both technical requirements and time schedule.
Understands and applies Solution Planning & Implementation standards.
Build and establish strong relationships with factory to co-develop solutions to IPG related problems. ...