Conviso Inc is hiring ITSM Lead Consultant for Remote role. This role comes with benefits, 401K & some accrued PTO.

Title: ITSM Lead Consultant

Remote Job

Top Secret (TS) security clearance with Sensitive Compartmented Information (SCI) eligibility.

Responsibilities:

• To optimize delivery of information to drive data-driven decisions, an expert in configuration control, business process reengineering, and change management is required to recommend improvements to platform processes following extensive customer inputs and comprehensive platform analysis.
• The ITSM Lead will be client's front-end customer interface in the digital transformation journey, working collaboratively with the Chief Architect (CA) to integrate process improvement best practices/ITIL frameworks to more accurately meet customer demands and support goal...