Maximize operational efficiency as a Senior IT Business Analyst with Procom in Toronto, Ontario. This contract role focuses on stakeholder management and enhancing IT performance KPIs.
Procom is seeking a Senior Business Analyst for a 6-month contract on behalf of a public sector client. You will manage stakeholders, report on performance KPIs, and align cost drivers with savings initiatives in IT operations. The position requires a minimum of 3 days onsite at the client’s Toronto office per week.
Key Responsibilities:
• Provide comprehensive I&T business analysis services
• Manage stakeholders and report on I&T performance KPIs
• Identify cost drivers and report on savings outcomes
• Support resource utilization tracking and management
• Engage with stakeholders to analyze and validate business requirements
Requirements:
• 7+ years of experience in stakeholder management
• 7+ years identifying IT operations cost drivers
• 7+ years developing use cases ...