The Role :

We are looking for a Senior Manager – B2B Express Delivery Operations to own, scale, and govern ShipDelight’s B2B Express vertical. Reporting directly to the COO, this is a high-ownership, high-impact role for a logistics professional who combines strong operational discipline with commercial acumen and a bias for closure.

This role sits at the centre of our courier partner ecosystem, SLA governance, commercial management, and operational analytics — making it foundational to ShipDelight’s ability to scale the B2B Express business profitably and predictably.

Key Responsibilities:

1. Courier Partner & Express Delivery Operations

•     Manage B2B Express Delivery operations across ShipDelight’s logistics partner network.

•     Build and scale a logistics partner ecosystem aligned to client requirements, geography, and service reliability.

•     Drive process ...