Senior Manager - Complaints Operations (Life & Pensions)

Location: Belfast City Centre
Salary: Competitive + Benefits
Contract: Permanent
Hours: Monday Friday, 9:00am 5:00pm
Hybrid Working: Available following successful completion of probation

Lead a growing Life & Pensions Complaints operation

Ashton Recruitment is delighted to be partnering with a leading global technology and business services provider to recruit a Senior Manager - Complaints Operations (Life & Pensions).

This is an exciting opportunity for an experienced operational leader to take ownership of a specialist complaints function supporting major UK financial services organisations. The successful candidate will be responsible for leading complaint handling operations, driving performance, ensuring regulatory compliance and delivering exceptional customer outcomes across Life & Pensions products.

You will play a pivotal role in man...