Company Description

Overview

Freshworks (NASDAQ: FRSH) builds uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use — and quick to deliver results. We exist to turn complexity into growth, so the people who power your business can do their best work without fighting their software.

Headquartered in San Mateo, California, Freshworks operates from 23 global locations and serves businesses of all sizes — from startups to global enterprises. Our AI-powered product suite includes Freshdesk (customer support), Freshservice (IT service management), Freshsales (CRM), Freshmarketer (marketing automation), and Freddy AI — our agentic AI layer that autonomously reasons, acts, and resolves issues across customer and employee workflows. In 2025, our Employee Experience business crossed half a billion dollars in annual recurring revenue.

Freshworks is featured i...