FIND YOUR 'BETTER' AT AIA
If you believe in better, we’d love to hear from you.
About the Role
To lead and support underwriting transformation initiatives across the allocated business units, focusing on automation, rule engine enhancement, and leveraging data and AI to improve operational efficiency and customer experience.Responsibilities include, but are not limited to, the following:
Simplify underwriting processes and enhance customer experience by improving rules, leveraging data, analytics, and innovation to reduce medical evidence requirements and increase new business take-up rates
Improve rule precision and reduce manual referrals using analytics and historical data insights. Support the development and governance of core underwriting rules and standards
Provide subject matter expertise (SME) for straight-through processing (STP) automation and operational efficiency projects. Guide business uni...