Join SGI as the Senior Manager for Guidewire Solutions, managing operational delivery across key provinces. Embrace hybrid or remote work models while leading innovative software practices.
In this pivotal role, you will guide a high-performing team dedicated to enhancing Guidewire's suite of services. Your expertise in agile methodologies and team development will drive enhancements that improve scalability and operational efficiency. You'll collaborate closely with diverse teams and stakeholders to manage risks and support long-term technology strategies.
Key Responsibilities:
• Oversee operational support for Guidewire functions
• Enhance team culture through effective coaching
• Partner with service desk and infrastructure teams
• Manage incident resolution and change management
• Build communication bridges with all stakeholder levels
Requirements:
• Eight years of tech delivery experience
• Four years in leadership roles
• Strong background in clo...