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**Description**

**Job overview and responsibilities**

The Senior Manager, Premium Services Operations serves as the leader of the global operation of United’s suite of premium products, including but not limited to: United Clubs, Polaris lounges and ground experience, Global Services and VIP services, with a strong focus on leading the Line Stations' operations. Based in United’s Corporate Support Center (CSC), the position oversees a team of senior specialists/managers stationed across United’s network. This key leadership role partners very closely with internal stakeholders (Airport Operations, Marketing, Corporate Real Estate, etc.) and external stakeho...