Job Description

What is the opportunity? The Senior Manager, Operations Process Engineering will report to Director, Operations Process Engineering Practice & Optimization. You will lead large-scale process transformation initiatives, driving measurable business outcomes across Operations teams - Cash Services, Payments & Trade and Finance Shared Services. This role partners closely with process owners and senior stakeholders to optimize business processes from a client/employee experience, productivity, risk, and scalability lens. Our team is specifically accountable for identifying process improvement opportunities and working with cross-functional teams to implement solutions that result in improvements to efficiency, productivity, digitization, and risk reduction.You will also serve as the transformation lead — providing seamless macro level strategy to micro level process redesign. This individual operates independently with minimal oversight and is acc...