Senior Manager/ Vice President, Information System & Technology, United Kingdom
To lead and manage three critical IT functions: the Entrata Application Service Team, the End User Support Team, and administrative oversight of Corporate IT network and system resources based in London. This role requires strategic leadership, operational excellence, and a strong understanding of enterprise IT service delivery
1. Entrata Application Service Management
- Establish and lead a dedicated team to support the Entrata application, ensuring high availability, performance, and user satisfaction.
- Oversee application lifecycle management including deployment, upgrades, incident resolution, and vendor coordination.
- Define and implement service level agreements (SLAs), KPIs, and continuous improvement initiatives.
- Collaborate with business stakeholders to align application capabilities with operational needs.
2. End Us...