Link-Worldwide in Valle de Chalco Solidaridad is seeking an experienced technical support engineer to provide advanced expertise in resolving complex customer issues. The role includes creating technical documentation, mentoring junior engineers, and collaborating with product teams to implement improvements.

Ideal candidates should possess a Bachelor's in Computer Science and have 5-8 years of relevant experience, along with a strong understanding of networking principles. The company fosters a customer-first attitude and a collaborative culture.