Requisition Title:

EA-DE IT O-NICE CXone (inContact) Architect Senior/Architect Level

Start Date: May 15, 2026

Duration: 102 Weeks

Location: Frisco, TX

Work Model: Remote with 20 30% Travel or Willingness to Relocate to Dallas, TX


Position Overview

We are seeking a highly experienced NICE CXone (inContact) Architect to lead the design, implementation, integration, and optimization of enterprise-scale contact center solutions. This role requires deep expertise across the NICE CXone ecosystem, including architecture, scripting, integrations, telephony, APIs, analytics, security, and omnichannel customer experience platforms.

The ideal candidate will provide both strategic leadership and hands-on technical expertise while collaborating with business stakeholders, ...