To manage and control the end-to-end order management process, ensuring timely order processing, accurate planning coordination, and on-time delivery to customers.
Roles & Responsibility:
Order ManagementProcess customer orders in ERP systems (e.g., Oracle ERP / SAP)Validate order details (price, quantity, delivery date, terms)Monitor order status from entry to delivery.Planning & CoordinationCoordinate with Planning, Production, and Logistics teamsAlign order schedules with production capacity and material availabilityFollow up on backlog and prioritize critical orders.Customer CoordinationAct as a single point of contact for order-related queriesCommunicate order confirmations, delays, and changesEnsure customer satisfaction through timely updates.Inventory & Delivery ControlMonitor FG (Finished Goods) availabilityEnsure timely dispatch and shi...