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🥝 Senior On-Site Service Specialist

Ricoh | quebec, Canada | Posted June 01, 2026

Job Description

Responsibilities

  • Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail
  • Delivery of mail and printing projects throughout the customers site
  • Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery
  • Download jobs from email or print queue, sizing, reproducing, sorting and finishing
  • Establishing and maintaining quality controls to ensure work accuracy
  • Responding to first level phone calls from end users of equipment to determine the problem, clear paper jams, run test copies and determine status of machines
  • Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking paper and general cleanness of work space
  • Running reports
  • Keeping logs of downtime, repairs and meter charges of all copiers/printers on site
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