Job Description
We’re hiring: Senior Operations Manager (Minimum 4–5 years experience – BPO)
Location: Pasig City | Onsite | Night Shift
Account: Healthcare (BPO)
Compensation
₱140,000 basic salary
₱10,000 allowance
Qualifications (Strict)
Minimum 4–5 years experience as Senior Operations Manager in a BPO setting
Must have at least 4–5 years tenure in one company
Strong background in managing large-scale BPO operations (preferably healthcare account)
Proven experience handling multiple teams, client management, and SLA delivery
Strong exposure to KPIs, P&L, and stakeholder management
Willing to complete a case study assessment
Hiring Process
Initial screening
Case study assessment
Three rounds of interview with the hiring manager