Senior Planner - Social Housing Repairs & Maintenance
Based in Kingston
Full-Time, Temporary position 3-6 months
Hourly Rate: £14.50-£16.30 an hour
We are working with a leading Social Housing contractor to recruit a proactive and experienced Senior Planner to join their team, to be based in their office in Kingston. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor.
As the Senior Planner, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling.
You will manage a team of Planners and Call Handlers, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations.
Key Criteria: