Overview

As a Senior Project Manager, you will be responsible for the planning and management of projects. You'll work closely with clients to ensure that each project is successful. You'll liaise with internal stakeholders and external vendors as well as ensuring accurate documentation is provided at all times. Your role will require you to have an understanding of project life cycles, costing techniques and requirements gathering procedures within the industry sector.

Duties and responsibilities

• Coordinates between the business and technical leadership in delivering comprehensive projects that meet client requirements
• Senior PM who can work on a Customer Service Programme several initiatives one of them being a replacement of the IVR / telephonic system
• Models lessons learned from experience and applies these to new projects Responsible for the project management, financial, business analysis, client relationship management ...