Key Responsibilities
· Develop and implement a comprehensive sales training strategy aligned to business growth objectives
· Lead the design of end-to-end training frameworks, including onboarding, continuous learning, and leadership development
· Deliver advanced training on consultative selling, negotiation, objection handling, and closing techniques
· Partner closely with Sales, Operations, and Quality Assurance leaders to identify performance gaps and training needs
· Analyse sales performance data to drive targeted coaching interventions and measurable improvements
· Establish and manage coaching frameworks for Team Leaders and Managers to ensure training scalability
· Oversee call calibration, quality standards, and compliance alignment across campaigns
· Drive content innovation, including digital learning, simulations, and blended learning approaches
· Mentor and develop junior trainers and facilitators, bu...