+ Provide advice and training to end-users, and guide and inform senior leadership

+ Demonstrate a firm understanding of network architectures including Cisco routers, switches, firewalls, IPS, and internal and external routing to delegate tasks to network engineering team

+ Work directly with corresponding Team Leads, Project Managers, Network Engineers, and Network Architect for coordination of routine maintenance, break/fix repair, and planned changes, coordinating any down time with all appropriate leadership and stakeholders

+ Perform end-user support to internal teammates and tenants/performers alike, including but not limited to Layer 1-3 troubleshooting, physical fault isolation cabling, etc.

+ Generate network design guidance in coordination with architects, SMEs, and system engineers; along with the installation/deployment, configuration, testing, compliance enforcement, and reporting on MDSEA assets to include Cisco, Gigamon, and Riverbe...