Location: Harbourfront / CBD Area Shift: Rotating Shift (2D2N2O) Timing: 0800hrs to 2000hrs & 2000hrs to 0800hrs SSO Rank Responsibilities Alarm and event Monitoring (24*7) Maintain tracker of every alarms in excel (Daily) Escalate Technical issue to vendor Vendor entry - Necessary arrangement (PTW, DC form) Update Technical Security Officer for any Technical fault where immediate attention required Coordinate with RES for maintenance fault which impacts ACS & CCTV equipment Update local incidents to site PSM and SOACC Responsibilities and support with card programming Escalating incidents in relation to water leakage, high temperature in specific office premises, and power outages / voltage dip in these countries Contact local PST for further details to understand if there are any critical impact Daily Sit-rep/Nightly Calls - SEA+Japan Email to REM (Research and Event Monitoring Team) for their necessary attention CCTV Manual health check (03 times/day) Check Op-center outage alert an...