🥝 Senior Service Executive - Customer Care Centre.

Agfa | Thane, India | Posted June 05, 2026

Job Description

Agfa Radiology Solutions 

For this division we are looking for a (m/f)
Senior Service Executive – Customer Care Centre (CCC) – Thane City
You will be an integral part of our Customer Operations and Service Logistics team. 

Job summary
The Senior Service Executive – CCC is responsible for managing end-to-end service operations with a strong focus on spare parts coordination, service efficiency, and customer satisfaction. This role ensures seamless after-sales support by working closely with Regional service managers, field service engineers, managing inventory, handling escalations, and maintaining accurate service records and system data.
Main responsibilities:
 Customer Service & Spare Parts Coordination
Act as the primary point of contact for Field Service Engineers for spare parts support

Ensure availability, allocation, and timely dispatch of spare parts

            Apply for This Position
            Submit Application
        