REQUIREMENTS:

ServiceNow Administration

• ServiceNow Certified System Administrator (required)


• 3-7 years of hands-on ServiceNow administration experience in multi-instance environments (cloud and on-prem)


• Experience managing self-hosted ServiceNow instances (required)


• Experience managing Update Sets, configuration migration, and instance clone activities


• Strong understanding of user, group, and role administration, including security best practices


• Basic working knowledge of integration concepts, MID Servers, credentials, and secure connection principles


• Experience supporting customer onboarding for external API connectivity (setup only; not development)


• Familiarity with ITIL processes and ServiceNow governance standards


• ITIL Foundation certific...