About The Role

Shopify's Solutions Engineers are trusted technical advisors who help merchants design and adopt the right commerce solutions. You'll blend technical depth, commercial awareness, and clear communication to guide merchants through complex, multi‑stakeholder decisions.

As a Senior Solutions Engineer on the APAC team, you'll support merchants across Australia and New Zealand. The team operates with a high degree of self‑sufficiency. Time zones, market complexity, and regional scale mean you'll need to be hands‑on, collaborative, and comfortable using AI as a daily multiplier.

Key Responsibilities

• Run deep discovery with merchants and partners, mapping workflows, systems, constraints, risks, and success metrics to find the real problem behind stated requirements.
• Design practical solution architectures across Shopify's commerce stack and adjacent systems (ERP, OMS, payments, integrations), including migration paths fr...