**Key Responsibilities**

**Soft Services & Workplace Management**

+ Manage end-to-end **soft services operations** , including: Housekeeping Cafeteria & pantry management Front office services Office hygiene and upkeep
+ Ensure high standards of **workplace experience and employee satisfaction** .
+ Drive continuous improvements in **service quality and efficiency** .

**Vendor Management, Agreements & Cost Optimization**

+ Manage vendor lifecycle including: **Vendor selection, onboarding, and performance tracking** **Agreement drafting, review, and execution**
+ Monitor vendor SLAs/KPIs and conduct periodic performance reviews.
+ Drive **cost-saving initiatives** through: Contract renegotiations Consumption optimization Process improvements
+ Work closely with Procurement for **RFP/RFQ processes** .

**Events & Employee Engagement**

+ Plan and execute: Townhalls Leadership and client visits Employee engagement ...