As a Senior Systems Service Specialist/Engineer, you will be the trusted technical expert on-site, supporting installation, commissioning, and ongoing service of complex automation systems. You’ll ensure reliable system performance while delivering a strong customer experience.

What will you do:

Install, start up, and commission systems at customer sites

Troubleshoot and resolve issues across hardware, software, and networked systems

Perform preventative maintenance and system upgrades

Develop upgrade plans and ensure systems are up to date

Lead testing activities, including Factory Acceptance Testing (FAT)

Take technical ownership of projects, from specification through commissioning

Train customers on system operation and maintenance

Act as the main technical contact for customers and support sales when needed

Identify performance gaps and recommend improvements

What qualifications will...