**Job Description**:**Are You Ready to Make It Happen at Mondelēz International?
****Join our Mission to Lead the Future of Snacking.Make It Possible.
**You will role model excellent customer service as serve as an ambassador for our business, ensuring our visitors have a first-class experience.
**How you will contribute**You will:- Allocate people resources in your allocated area to manage customer volumes to deliver first-class customer service- Ensure that the area constantly meets with health, safety and hygiene standards and our health, safety and environmental policies and lead and manage the safe evacuation of all visitors in the event of an emergency- Be the first point of contact in your area to manage and resolve customer concerns/complaints including safeguarding, escalating as necessary and supporting accident and customer complaint investigations- Provide training, coaching and feedback to area team members to aid development and performance management, driv...