Technical Success Manager The Technical Success Manager sits within Amplitude's Customer Success organization and is responsible for building deep customer relationships while driving measurable, long‑term value from the Amplitude platform.
Based in Singapore , you'll support customers across Southeast Asia and the broader APJ region, working closely with Account Executives and internal delivery teams.
Responsibilities - Own customer deployment, adoption, and outcomes for a portfolio of 30-40 accounts, from pre‑sales through renewal
- Lead deployment planning and implementation across your book, e.g.: scoping, deployment plan creation, kickoff meetings, use‑case alignment, coordination of delivery (e.g. managing internal and partner teams), project reporting
- Track and manage risks and issues across active deployments, driving resolution before they impact timelines or outcomes
- Monitor portfolio health through AI‑...