Job Description
This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Job Summary
This role is responsible for defining and delivering best-in-class user experiences for internal banking platforms within the S&T Business Solutions team. The candidate will lead experience strategy, research, design, and validation for complex digital journeys, partnering closely with product managers, business stakeholders, and engineering teams.
Key Responsibilities
Experience Strategy & User Insights
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Lead the discovery and definition of experience strategy for assigned products and journeys.
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Analyze and document user behaviour, workflows, and usage patterns to inform product strategy and design decisions.
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Translate business requirements and user needs into clear UX recommendations and actionable design a...