Location: Manchester, England, United Kingdom (Hybrid).

We are seeking an experienced Senior User Researcher to join our growing team on a permanent basis. You will have a passion for understanding and championing the user. You will have experience of working on products and services in a public sector environment, conducting user research on projects to a high ethical standard, with knowledge of government service standards and principles.

Responsibilities

• work with client product managers/owners to devise appropriate research strategies that generate focused insights to support product development
• collaborate within a multidisciplinary team by including colleagues in research and analysis activities
• advocate for users, effectively communicating their needs and perspectives to support the design of intuitive and accessible services
• draw together, present and test reasonable conclusions from a wide range of incomplete ...