Play a key role in managing strategic ICT supplier performance. Influence service quality, risk management, and continuous improvement. Permanent position based in Auckland or Wellington.

Te Whiwhinga mahi | The opportunity

As Senior Vendor Performance Specialist, you will lead the management of supplier performance across a portfolio of important digital service contracts. You’ll work at the centre of vendor relationships, ensuring suppliers deliver against agreed service levels, contractual commitments, cost expectations, and business needs. This is a great opportunity for someone who combines commercial judgement, relationship strength, and operational focus to improve outcomes across a complex digital environment.

In this role, you will

• Lead day‑to‑day vendor performance management across ICT and outsourced service providers
• Build strong, constructive relationships with suppliers and internal stakeholders
• Monitor s...