To qualify for this position, you need: Matric Computer literacy 2-5 years of experience in a similar position Zoho CRM system experience Own vehicle and valid drivers license Duties and responsibilities include, but not limited to: Provide daily support to users across Zoho CRM, Zoho Flows, Campaigns, Marketing, Automation, Analytics, and Forms. Perform regular system health checks, monitor syncs/ integrations, and clean/update records. Assist in workflow management, rule setup, and automation improvements to enhance team efficiency. Create and manage email campaigns in Zoho Campaigns, including audience segmentation and performance tracking. Generate and maintain reports and dashboards to support sales and marketing insights. Work with the marketing team to manage webform integrations, landing pages, and lead flows. Collaborate with team leaders and departments to recommend system improvements or process automations. Train new users on Zoho tools and provide basic documentation/ supp...