Manage the order to cash process in ERP systems (iScala) from order acceptance to invoicing (Order fulfillment, Ordering Equipment, Monitoring cost, Warehousing, Order Shipping and Customer Invoicing)

Handle logistics to ensure contract fulfillment and coordinate delivery schedules, shipping documentation, and local delivery processes

Monitor backlog and work-in-progress (WIP) to maintain delivery performance and cost accuracy

Provide customers with proactive order status updates and delivery date communication

Handle customer claims and support issue resolution with internal stakeholders

Manage the Zero-Tax documents and ensure accuracy in order entry and fulfillment

Prepare operational reports including delivery, cost, and inventory updates

Lead monthly closing reporting related to order intake, order fulfillment, invoicing, and other order...