Join Harvey and Company in St. John’s as a skilled Service Advisor. Leverage your expertise to enhance customer satisfaction and streamline vehicle service processes.
As a Service Advisor, you will play a crucial role in ensuring our customers receive impeccable service. With over 3 years of relevant experience in the Medium/Heavy Duty truck industry, you will greet clients, document their vehicle issues, and communicate repair needs effectively. This role is fundamental in enhancing customer interactions and service efficiency.
Key Responsibilities:
• Greet clients and obtain vehicle information promptly
• Provide courteous and professional service assistance
• Conduct vehicle inspections and note repairs needed
• Explain costs and services clearly to customers
• Manage schedules for mobile mechanics and follow up with clients
Requirements:
• At least 3 years of industry experience
• High technical and product knowledge
• Strong verbal and written comm...