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We are looking for a proactive and customer-oriented Service Advisor cum Planner to be the first point of contact for our clients. This role involves managing service bookings, coordinating with internal teams, handling customer inquiries and payments, and supporting after-sales and administrative tasks. The ideal candidate should possess strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

• Serve as the first point of contact for customers (walk-ins, phone, or online inquiries), ensuring clear and efficient communication.
• Handle workshop job bookings, scheduling, and appointment confirmations.
• Explain workshop services, repair status, and quotations to customers.
• Coordinate workflow between customers, technicians, and the parts team...