Ballina

• Join a regarded dealership group
• Customer focused role
• Location – Ballina

About the role
This is a full-time Service Advisor role with Ballina Toyota. As a Service Advisor, you will be the crucial link between our customers and our highly skilled technicians, ensuring a seamless and positive experience for all who visit our dealership.

What you'll be doing

• Greeting and assisting customers, and understanding their vehicle service needs
• Preparing comprehensive repair estimates and service recommendations
• Scheduling and coordinating vehicle service, repairs and maintenance
• Providing regular updates to customers on the status of their vehicles
• Ensuring a superior level of customer satisfaction throughout the service process
• Maintaining detailed records and documentation of all service work
• Proactiv...