THE ROLE
As the Service Advisor, you will:
Deliver extraordinary experiences and make meaningful, memorable moments at the Service Counter
Match Clients with their product while directing them to the right Service Counter
Carefully prepare and package the product for an Everyday Luxury opening experience
Efficiently and accuratelyprocess transactions while preserving a world-class client experience
Accurately and efficiently manage the end-to-end process of services, supporting with notifying clients of their incoming services, consistently auditing services, and proactively resolving opportunities to mitigate impacts to the client experience
Support service counter operations, including managing the line to ensure clients are serviced as quickly as possible and product is returned to the sales floor
THE QUALIFICATIONS
The Service Advisor has:
Pr...