Patchway, Bristol
£27,000 basic salary (OTE up to £34,000)

About the Role

As a Service Advisor, you will be the first point of contact for customers requiring vehicle servicing and repairs. You'll play a key role in ensuring a seamless experience from initial enquiry through to completion, delivering clear communication and excellent service throughout.

Key Responsibilities

• Act as the main point of contact for customers, providing a friendly and professional service
• Book vehicles for servicing, maintenance, and repair work
• Liaise with the workshop team to ensure work is completed efficiently
• Explain required repairs and costs in a clear, customer-friendly way
• Manage job cards, invoicing, and general administrative duties
• Keep accurate customer and vehicle records
• Recommend additional services and products where appropriate
• Maintain strong organisation and attention ...