About Us:

Optimum RV is a premier RV dealership dedicated to providing high-quality recreational vehicles and exceptional service. We are seeking an organized and customer-focused RV Service Advisor to join our service team and provide outstanding support to our customers.

Responsibilities:

Service Advisors are the primary point of contact for our customers who have service needs. The primary duties will include:

• Greeting customers and determining their service needs through active listening and effective questioning.
• Creating detailed and accurate work orders for service technicians based on customer requests and vehicle diagnostics.
• Providing customers with estimates for repairs and maintenance, explaining the scope of work and associated costs.
• Communicating with service technicians to ensure timely completion of work and updating customers on the status of their vehicles.
• Coordinating with the part...