Join Cummins as a General Manager specializing in Service and Operations in Edmonton, AB. Drive operational excellence while fostering a culture of customer satisfaction.
In this pivotal role, you will be responsible for overseeing operational performance, ensuring both financial discipline and strategic alignment across the organization. With a focus on customer relations and team development, you'll navigate market challenges to capitalize on growth opportunities and maintain high standards of service quality.
Key Responsibilities:
• Achieve operational and P&L performance metrics
• Develop actionable business strategies from long-term goals
• Optimize customer engagement and satisfaction
• Facilitate cross-functional collaboration
• Lead Six Sigma and improvement initiatives
Requirements:
• Expertise in customer relations and service management
• Experience with strategic planning and change management
• Knowledge of the Western Canada market
• En...