Job Summary We are looking for a proactive and customer-focused Restaurant Captain / Supervisor to oversee front-of-house operations and ensure excellent service standards. The ideal candidate will lead the service team, coordinate with the kitchen, and ensure guests receive a high-quality dining experience at all times.
Key Responsibilities - Supervise daily front-of-house operations during service hours
- Lead, guide, and support waitstaff to ensure smooth service
- Greet guests, manage table assignments, and ensure customer satisfaction
- Take and relay orders accurately, coordinating closely with kitchen staff
- Handle customer feedback and resolve complaints professionally
- Ensure service standards, hygiene, and safety procedures are followed
- Assist in training new staff and mentoring team members
- Monitor staff performance and report issues to management
- Support opening and closing procedures...