Service Charges & Rent Manager

Location: Long Stratton, Norwich, Norfolk

Salary: £49,680 per annum

We have an exciting opportunity for a Service Charges & Rent Manager to be operationally responsible for the effective management, administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders on estate and garages.

Key Responsibilities Include:

Develop, implement, and manage the annual service charge budgets for all properties within the Housing Association’s portfolio, ensuring accuracy and transparency.

Ensure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs.

Ensure that service charge, estate-based charges and utility billing arrangements comply with the rele...