Job Description
Think the best job opportunities are far away? Think again. Great opportunities are right here in your backyard. Kelly® is looking for a Service Coordinator to work at a leading organization in Geneva, NY. Let us help you grow at work and discover the next step in your career, all while being a vital part of your community.
**That’s a typical day as Service Coordinator? You’ll be:**
+ Answering and directing incoming service phone calls to the appropriate personnel
+ Documenting all phone log information for customer history databases
+ Assessing customer service needs based on their equipment and making detailed notes for improvement
+ Booking technicians for service calls and arranging travel logistics
+ Invoicing billable expenses for phone support, field service, and repairs
+ Managing technician expense reports and monitoring billable expenses
+ Budgeting and estimating future service calls and larger installations
+ Coordinating with add...