Job Description

Track progress and resolve scheduling or resource conflicts

Maintain accurate service records and logs for compliance and reporting

Participate in planning meetings to forecast service demand and resource allocation

Manage routine and emergency maintenance schedules for existing clients

Ensure service level agreements (SLA'S) are met by tracking technician dispatch and job completion

LiasIe with internal teams to ensure timely and accurate deployment

Qualifications & Skills

Grade 12 qualification

1-2 years' experience in coordination or administration

Must come from service delivery environment