Minimum Requirements

• Previous experience in the service industry is essential , specifically in food services
• Proven experience in a service coordination, scheduling, or administrative role
• Experience handling warranties and service-related documentation
• Strong communication and customer service skills
• Ability to work under pressure and manage multiple tasks simultaneously
• Excellent organisational and problem-solving abilities
• Computer literacy and experience working with service management systems will be advantageous

Key Responsibilities

• Scheduling and coordinating service calls, maintenance, and repair work
• Liaising with customers to confirm appointments and resolving queries
• Allocating and dispatching technicians according to availability and skill set
• Processing and managing warranty claims and related documentation
• Mainta...